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Last modified - 18/09/2026

Privacy and cookie policy

DATA CONTROLLER

Personal data is processed by automated means for the time necessary to achieve the purposes for which it was collected. Specific security measures are observed to prevent data loss, unlawful or improper use, and unauthorised access. The data controller for teatronazionalefirenze.it is: YORKITALIA S.R.L., registered office at Via Ghibellina 110, 50122 Florence – VAT No. 04200370486, info@teatronazionalefirenze.it

HOW WE PROTECT YOUR DATA

teatronazionalefirenze.it adopts security measures appropriate to the type and sensitivity of the data stored (from encryption to integrated security software). As with any Internet-enabled system, there is always a risk of unauthorised access: it is therefore very important to protect your passwords. teatronazionalefirenze.it adopts adequate security measures to guarantee protection against unauthorised access to, alteration, disclosure or destruction of the personal data it collects and stores.

LEGAL BASIS FOR PROCESSING

teatronazionalefirenze.it processes the User’s personal data where: the User has given consent for one or more specific purposes (such as, by way of example and not limitation, completing an information request form, subscribing to a newsletter, etc.); processing is necessary for the performance of a contract with the User and/or for the performance of pre-contractual measures; processing is necessary for compliance with a legal obligation to which the site’s controller is subject; processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the Controller; or processing is necessary for the purposes of the legitimate interests pursued by the site’s controller or by third parties. The User always has the right to ask the site’s controller about the specific legal basis of each processing operation and, in particular, to specify whether the processing is based on law, is provided for by a contract, or is necessary in order to enter into a contract.

RETENTION PERIOD

The data collected by teatronazionalefirenze.it is processed and retained for as long as required by the purposes for which it was collected. Where data is processed for the performance of a contract between the site’s controller and the user, it will be retained until the contract has been fully performed; where it is processed for purposes based on legitimate interest, it will be retained until that interest has been satisfied. For processing based on the User’s consent, data may be retained for longer, until consent is withdrawn. The site’s controller may be required to retain Personal Data for a longer period in order to comply with a legal obligation or by order of an authority. The User may at any time request further information on the legitimate interest pursued by the site’s controller directly from the controller. At the end of the retention period, Personal Data will be deleted.

USER RIGHTS

The User has the right to:
  • withdraw consent at any time;
  • object to the processing of their Data;
  • access their Data;
  • verify their Data and request its rectification;
  • obtain restriction of processing;
  • obtain the erasure or removal of their Personal Data;
  • receive their Data or have it transferred to another controller;
  • lodge a complaint.
To exercise their rights, Users may send a request directly to the site’s controller identified in this document. Requests are processed by the site’s controller as quickly as possible and in any case within one month.

DATA PROVIDED BY THE USER: BROWSING DATA

It is possible to access this site without the user being required to provide any personal data. During their normal operation, the IT systems acquire certain data that is used in the course of Internet communication protocols and is not associated with directly identifiable users. The data collected includes, for example, users’ IP addresses, the URI/URL (Uniform Resource Identifier/Locator) addresses of the resources requested, the time of the request, and the numeric code indicating the status of the response given by the server (success, error, etc.), together with other parameters relating to the user’s operating system and IT environment. This information does not provide the user’s personal data and is not collected in order to be associated with identified data subjects: it is technical/IT information collected and used in aggregate and anonymous form for the purpose of verifying the correct operation, monitoring and security of the site, or improving the quality of the service and providing statistics on the use of the site itself, or of establishing liability in the event of hypothetical cybercrimes committed against the site.

DATA VOLUNTARILY PROVIDED BY THE USER

The optional, explicit and voluntary sending of messages to the contact addresses, or the completion and sending of the contact forms on the site, entails the acquisition of the sender’s contact details and of any personal data included in the communications. This data is necessary in order to respond to the requests sent and/or to provide the service requested. Failure to give consent, or its withdrawal, has no consequences, other than the impossibility of using the site and/or of being provided with the service requested, or of obtaining more detailed information on the activities of the Company. In any case, the processing of personal data may be carried out, where necessary, for the pursuit of a legitimate interest of the controller or on the basis of a legal obligation. In particular, obtaining consent to the processing referred to in the previous point concerning browsing and log data is not necessary, as such data is processed in pursuit of a legitimate interest (Recital 47 of the GDPR).

DISCLOSURE AND/OR DISSEMINATION OF DATA

Users’ data will not be disseminated, but may be disclosed to companies contractually linked to the business, in compliance with and within the limits of the GDPR. Personal data is stored on servers located within the European Union; it remains understood in any case that the controller shall, where necessary, be entitled to move the servers outside the EU. In that case, the controller undertakes from now on that the transfer of data outside the EU will take place in compliance with the applicable legal provisions, after entering into the standard contractual clauses provided by the European Commission, and that the user will be informed. The data may be disclosed to third parties belonging to the following categories: parties to whom the management of the customer or prospective customer has been delegated in order to ensure a better commercial service; parties that provide services for the management of the information system used by the company and of the telecommunications networks (including e-mail); firms or companies engaged in assistance and consulting relationships; competent authorities, for the fulfilment of obligations under laws and/or provisions of public bodies, upon request; companies that provide marketing platform management services; companies that provide maintenance services for websites and information systems. The parties belonging to the above categories act as Data Processors, or operate in complete autonomy as separate Data Controllers. The list of processors is constantly updated and is available at the company’s premises. Any further disclosure or dissemination will take place only with your explicit consent.

COOKIES

In accordance with the EU General Data Protection Regulation, teatronazionalefirenze.it wishes to inform the user that the website teatronazionalefirenze.it may store or retrieve information from the browser, mainly in the form of cookies. This information may concern the user, their preferences or the device used to access the Internet, and is used mainly to adapt the operation of the site to the user’s expectations, offering a more personalised browsing experience and remembering the choices previously made. If you wish, you can prevent some or all cookies from being saved. In that case, however, the use of the site and of the services offered may be impaired. For any information you can contact info@teatronazionalefirenze.it

WHAT ARE COOKIES

From the website of the Italian Data Protection Authority (Garante per la protezione dei dati personali) (www.garanteprivacy.it):

Cookies are small text files that the websites visited by users send to their devices, where they are stored in order to be re-transmitted to the same sites on the next visit. So-called “third-party” cookies, by contrast, are set by a website other than the one the user is visiting. This is because any site may contain elements (images, maps, sounds, specific links to web pages on other domains, etc.) that reside on servers other than that of the site visited. A website can set a cookie on the browser only if the preferences configured for the browser allow it. It is important to know that a browser can allow a given website to access only the cookies set by that website and not those set by other websites: there is no risk to your privacy in this respect.

WHAT ARE TECHNICAL COOKIES?

These are the cookies needed to carry out navigation or to provide a service requested by the user. They are not used for any further purposes and are normally installed directly by the owner of the website. Without these cookies, some operations could not be carried out or would be more complex and/or less secure, such as online banking activities (viewing account statements, bank transfers, bill payments, etc.), for which cookies that make it possible to identify the user and maintain that identification within the session are indispensable.

WHAT ARE PROFILING COOKIES?

These are the cookies used to track the user’s browsing on the web and to create profiles of their tastes, habits, choices, etc. With these cookies, advertising messages in line with the preferences the user has already shown while browsing online can be sent to the user’s device.

TYPES OF COOKIES USED

This site uses technical cookies to carry out activities that are strictly necessary to ensure the operation or provision of the service.

Complianz

Functional

Usage

We use Complianz for cookie consent management.

Sharing data

This data is not shared with third parties. For more information, please read the Complianz Privacy Statement.

Functional

Name
cmplz_functional
Expiration
365 days
Function
Name
cmplz_preferences
Expiration
365 days
Function
Memorizzare se l'utente ha accettato o rifiutato i cookie di preferenza.
Name
cmplz_marketing
Expiration
365 days
Function
Memorizzare se l'utente ha accettato o rifiutato i cookie di marketing.
Name
cmplz_consented_services
Expiration
365 days
Function
Salvare i consensi concessi a specifici servizi incorporati di terze parti.

Facebook

Marketing

Usage

We use Facebook for Statistics and optimization.

Sharing data

For more information, please read the Facebook Privacy Statement.

Marketing

Name
_fbp
Expiration
3 mesi
Function
Memorizza e traccia le visite tra siti web per identificare il browser a fini statistici e pubblicitari
Name
_fbc
Expiration
1 anno
Function
Memorizza l'identificativo del clic (fbclid) quando un utente arriva sul sito cliccando su un annuncio Facebook.

HOW TO DISABLE COOKIES THROUGH YOUR BROWSER

This website works best if cookies are enabled. You can, however, decide not to allow cookies to be set on your computer; to do so, access the “Preferences” of your browser. For information on how to change cookie settings, select the browser you are using below:

Chrome: QUI

Firefox: QUI

Internet Explorer: QUI

Edge: QUI

Opera: QUI

Safari: QUI

If you disable cookies, you may disable some functions of the site. Even with all cookies disabled, your browser will continue to store a small amount of information, needed for the basic functions of the site.

OPTING OUT OF COOKIES

If you have concerns about the use of cookies, you can prevent them from being set by changing your browser configuration. For detailed information on the procedure required, please consult the browser’s help guide. For an overview of the most common browsers, visit:

http://www.cookiepedia.co.uk/index.php?title=How_to_Manage_Cookies
http://www.aboutcookies.org/

Advertising companies also allow you to opt out of receiving targeted ads, if you wish. This does not prevent cookies from being set, but it stops the use and collection of some data by those companies. For more information and opt-out options, visit: http://www.youronlinechoices.eu/

where we are located
contact us

info@teatronazionalefirenze.it
+39 055 239 6293

© YORKITALIA S.R.L. / P. IVA 04200370486 / Privacy and cookies policy

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